Social media and other employee issues

Social media and other employee issues

Part of the challenge of managing staff is that employee issues are not clean and uncomplicated – often a client is dealing with multiple issues to do with the same member of staff simultaneously.  And similarly, even an issue which seems relatively...
Ownership of social media

Ownership of social media

Following our previous article about monitoring social media, we do get asked sometimes about ownership on social media. Monitoring is one thing, but what if your employee sails off into the sunset with a bunch of contacts they’ve built up while being employed...