Privacy Policy

The privacy policy explains how face2faceHR collects, uses and safeguards personal data provided to us. We are committed to safeguarding the privacy of visitors to our websites, to our clients and their employees, and to any other contacts who give us information. Please read the following notice to understand how we will collect and use your information and the rights you have in relation to personal data provided to us.

We may update or change this policy from time to time and without prior notice to you. We will post a prominent notice on this web page to notify you of any significant changes.

Who we are

Our consultants are all independent legal entities, however in this policy “face2faceHR” means any consultant trading under the face2faceHR brand. Details of our consultants can be found here.

“face2faceHR Partners” is the owner of the face2faceHR brand. The face2faceHR Partners website is here.

All our consultants and face2faceHR Partners are registered data controllers with the Information Commissioner’s Office.

Information collected and how we use it

When you access or sign up to any of face2faceHR’s services including newsletters, we may collect and process personal data such as your name, address, telephone number, email address and other information relating to you (“your information”).

We will store and use your information for purposes such as administering and maintaining our relationship with you; providing services or information requested by you; providing you with further information about our products and services; and for auditing usage of our website.

If you become a client of face2faceHR we may also need to collect personal data relating to your employees (“employee information”). We use this information for the purposes of providing HR and employment law advice relating to those employees.

When you visit our website our server will record your IP address together with the date, time and duration of your visit. An IP address is an assigned number, similar to a telephone number, which allows your computer to communicate over the Internet. We use this information to compile statistical data on the use of our website to track how users navigate through our site in order to enable us to evaluate and improve our site.

We also collect data which allows us to recognise you, your preferences, and how you use this website. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Details about disabling these cookies can normally be found in the Help facility provided with your browser.

Using your information for marketing purposes

We may ask whether you wish to receive marketing from us, including our newsletter. We will not send you marketing if you ask us not to. If you have agreed to receive marketing but then later change your mind and no longer wish to receive marketing, please let us know so we can remove you from our distribution lists.

We will never use employee information for marketing purposes.

How and why we share your information

We will not normally share your information with any third parties outside face2faceHR/face2faceHR Partners. In relation to any other third parties we will only disclose your information where you have given your consent or where we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights.

Your information and your employee information will usually only be used by your normal face2faceHR consultant. Occasionally if your usual consultant is on holiday or ill, if you need assistance you may be offered an alternative face2faceHR consultant. On those occasions your information and/or employee information may be shared with that consultant. You have the right to decline the assistance of an alternative consultant if you wish.

Our marketing databases, cloud document storage, email systems and this website are all administered centrally by face2faceHR Partners but may be hosted by third party providers. Details of these providers and of the various security measures face2faceHR Partners use to protect your information and employee information are available upon request.


We use up-to-date data storage and security techniques to protect your personal information and your employee information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss.

All our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information. However, the transmission of information via the internet is not completely secure. Although we will do our best to try and protect your information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk.

Your rights

You have the right to apply for a copy of the information we hold about you. This is called a data subject access request and you can make a request by writing to us using the contact details below or by contacting your usual face2faceHR consultant directly.

We may require further information from you in order to verify your identity before disclosing any personal information to you. You also have the right to have any inaccurate information about you corrected. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove any information that you think is no longer up to date. Please contact us using the details below if you would like any corrections made to your information.


You may come across hyperlinks on this site. These hyperlinks may take you to sites operated by other organisations which we are not responsible for. When preparing our website we have taken every care possible, however, we have no control over any of the information you can access via other web sites.

Therefore, no mention of any organisation, company, or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of face2faceHR.

Copyright notice

All design, text, graphics, and arrangement thereof are the copyright of face2faceHR Partners or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of face2faceHR Partners is strictly prohibited.

Contact information

If you have any questions in relation to this notice please contact us at [email protected] or your consultant directly.

If you currently receive marketing information from us which you would prefer not to receive in the future please email us at [email protected].

All email messages sent to and from face2faceHR may be monitored to ensure compliance with internal policies and to protect our business.