Termination
Here to ease the pressures of staff management, the face2faceHR blog is regularly updated with content to help with the challenges of a growing small business.
Position as at 28 October 2026 If you run a small business, trade union law probably isn’t top of your list. But...
If you run a small business, you may feel that serious cybersecurity is something only larger companies can afford. The reassuring answer...
Most businesses that take cybersecurity seriously begin with tools: a firewall here, a password manager there, perhaps some antivirus software. These matter,...
Ask most business owners how a cyber criminal might break into their company and they will describe some clever technical wizardry. In...
Case studies can be one of the most useful ways to show what a hybrid customer service model actually looks like in...
For a lot of small business staff, digital customer interactions crept up gradually rather than arriving all at once. A few years...
Most small businesses running a hybrid customer service model didn’t design their metrics with hybrid working in mind. The KPIs in place...
This month, we’re answering a question we hear often from small business leaders trying to build better feedback habits: how do you...
Continuous feedback doesn’t require any technology at all, a habit of regular, honest conversation is enough on its own, and plenty of...
It’s easy to think of feedback purely as a performance tool, a way to correct mistakes, sharpen output, and keep standards high....
There’s a nervousness many managers feel around real-time feedback, and it usually comes down to one worry: won’t this just make me...
In this case study we look at a client who’s multigenerational workforce struggled to find their way with each other. The challenge...