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flexion: Helping everyday managers lead their people with confidence

Managing people isn’t always easy, especially when you’re balancing a busy workload and haven’t had formal HR training. One moment you’re motivating your team, the next you’re dealing with tricky conversations, absence issues or performance concerns.

That’s why we created flexion.

flexion is a practical, people-first management training programme for line managers in small and medium-sized businesses. It helps managers feel more confident, make better decisions and handle everyday people challenges calmly and clearly. Instead of long theory sessions, managers get clear guidance they can use straight away.

Curious what flexion looks like in practice?

To give you a feel for the training, here’s a short snapshot from one of the flexion modules.

You’ll see that the learning is clear, practical and focused on real workplace situations. As a result, managers can put what they learn into practice immediately.

Click here to download the flexion brochure.

Why line manager training matters

In many small businesses, line managers move into the role without formal people management training. They’re often promoted because they’re good at their job. However, no one has shown them how to manage people well.

As a result, everyday people issues can start to feel uncomfortable or unclear. Conversations get delayed. Decisions feel inconsistent. Small problems grow bigger than they need to.

Over time, this leaves managers feeling unsure and teams feeling frustrated.

flexion helps close that gap. It gives managers clear steps to follow, builds their confidence and helps them approach people decisions more consistently.

Designed to fit around real working lives

Managers are busy. So flexion fits around the working day instead of taking it over.

Managers work through short, focused video lessons in manageable chunks. Each module uses realistic examples and simple tools that support real situations at work.

Because the training is online, managers can learn at a time that suits them. They don’t need to step away from their role or block out full days for training. Instead, they build confidence steadily and apply what they learn as they go.

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What flexion helps managers do better

Rather than telling managers what should happen, flexion focuses on helping them handle what actually happens in the workplace.

Managers who complete flexion are better able to:

deal with people issues earlier and more confidently;

apply fair and consistent decision making;

reduce uncertainty and escalation; and

lead teams with greater clarity, trust and confidence.

Developed by HR experts who understand small businesses

flexion comes from face2faceHR, which has supported small businesses across the UK since 2008.

Eleanor Deem, founder of face2faceHR and an Employment Tribunal panel member, designed and delivers the training. She is known for her clear, practical and down-to-earth approach to people management.

Because the programme draws on real small business experience, it reflects the situations managers face every day.

Ready to explore flexion in more detail?

On our training platform, you’ll find full details of the flexion people management training programme, including the modules, how the training works, pricing options and how to get started.

If you’re ready to take a closer look, you can explore flexion in full below.

Alternatively, you can speak to your local face2faceHR consultant for guidance on the best option for your business.