Rachel Norrington is very knowledgeable, focused on the detail whilst being able to keep the bigger picture in mind and extremely diligent in the execution of her responsibilities

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Rachel Norrington – HR consultant delivering tailored support and advice to SMEs in and around Staines

face2faceHR Staines is managed by Rachel Norrington, a highly competent and knowledgeable HR consultant with over 15 years’ experience gained across a wide range of industries including construction, facilities management, energy, hospitality and professional services.

As well as her HR expertise she has experience of directly managing teams in recruitment and training and providing coaching and mentoring to operational teams.

Rachel is a Chartered Fellow of the CIPD, and has managed complex disciplinary and grievance situations as well as TUPE, harmonisation of terms and conditions and managing organisational change programmes.

Rachel’s approach is pragmatic and commercial, working to get to know you and your business whilst offering support and advice to achieve your people goals.

“I have known Rachel for many years. During her time at KONE Rachel was my HR manager supporting a large and varied organisation.

Rachel is efficient and extremely competent. She provided excellent support and her understanding of business operations and how it impacts HR issues was excellent.

Rachel had an excellent rapport with all members of my team. She assisted in supporting managers through a range of complex HR issues. Her excellent communication skills (both written and verbal) allow her to connect with all kinds of people.

In summary, I highly recommend Rachel and she will be a valuable asset for any organisation to work with.”

Paul Smitten / Global Doors Service Director

“I had the pleasure of working with Rachel on a major outsourcing opportunity that involved the transfer of c.2000 people into our organisation. I found Rachel to be very knowledgeable, focused on the detail whilst able to keep the bigger picture in mind and extremely diligent in the execution of her responsibilities. Rachel has a very engaging style which makes helps her built rapport quickly and effectively. She is a great coach and support to line managers whilst also being able to effectively challenge them and encourage them to consider a variety of options in given situations. I have no hesitation in recommending her as a highly and competent HR professional.”

Pippa Richardson / PRHR Ltd – HR Consultancy & The Head Shed

“Rachel was my HR Business Partner in Compass Group. Rachel was always thoroughly professional and provided logical and clear people advice but most importantly she possessed excellent business acumen. Rachel’s guidance was clear and succinct. Rachel was a respected member of the team.”

Mauro Ortelli / Managing Director, 14forty (part of Compass Group UK & I)

“Rachel was my HR Business Partner for a team consisting of 50+ professional staff.  Rachel is a great a relationship builder and very much positioned HR as an integral part of our day to day business. We got great support and advice, not just pure ‘technical’ HR but a pragmatic and commercial approach. It was great working with Rachel, I can honestly say she demonstrated the true spirit of collaboration and teamwork, with sound, commercially driven, support.“

Lee Sheehan / Managing Director - Statutory Compliance & Governance

“Trusted HR advice and support for small to medium sized business in Staines and surrounding regions – recommended.“

Paul Squires

“Rachel of face2faceHR, is fantastic! Rachel is professional, experienced, personable and gets the job done. We are currently working with Rachel and are introducing her to lots of local businesses, to help them remove the stress of manging employment legislation, staff contracts, employee handbooks etc. If you are a business owner and find yourself in a sticky situation, such as dealing with a disciplinary or grievance, the best thing to do is outsource to Rachel. Rachel can implement the correct and compliant procedures to deal with the situation effectively and as quickly as possible. With regards to recruitment and increasing your operational teams performance, Rachel offers coaching, mentoring and training. face2faceHR is ultimately a one stop shop.“

Dayna Woodcock / Sales Manager - Minden U.K. Ltd

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Rachel Norrington - face2faceHR Staines

How can I help?

HR consultant serving the Staines area, Rachel offers a free HRCheckup service and support and advice for SMEs without internal HR resources

To find out more call Rachel on:

07568 336341

or email

rachel.norrington@face2facehr.com

Tweets by @RNorringtonHR

Putting a minimum number of years’ experience on a job requirement could be #agediscrimination against #youngerworkers

Language is important and using terms which are only attributed to #youngerworkers can put your business at risk of #agediscrimination claims #hrtip

Use of language which stereotypes based on age in your business can get you into hot water #agediscrimination #youngerworkers #olderworkers #hrtip

Do people casually describe staff in your business as ‘youngsters’, ‘kids’ or similar? #agediscrimination #youngerworkers #stereotype #hrtip

This will be the shortest survey you’ve ever been asked to complete!

If you’re a start up business this year please can you take a minute to select your answer for Ella!

Thank you!

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