Rachel Norrington is very knowledgeable, focused on the detail whilst being able to keep the bigger picture in mind and extremely diligent in the execution of her responsibilities

You are here:
  • face2faceHR partners
  • >
  • HR consultant Staines
  • Rachel Norrington – HR consultant delivering tailored support and advice to SMEs in and around Staines

    face2faceHR Staines is managed by Rachel Norrington, a highly competent and knowledgeable HR consultant with over 15 years’ experience gained across a wide range of industries including construction, facilities management, energy, hospitality and professional services.

    As well as her HR expertise she has experience of directly managing teams in recruitment and training and providing coaching and mentoring to operational teams.

    Rachel is a Chartered Fellow of the CIPD, and has managed complex disciplinary and grievance situations as well as TUPE, harmonisation of terms and conditions and managing organisational change programmes.

    Rachel’s approach is pragmatic and commercial, working to get to know you and your business whilst offering support and advice to achieve your people goals.

    “I have known Rachel for many years. During her time at KONE Rachel was my HR manager supporting a large and varied organisation.

    Rachel is efficient and extremely competent. She provided excellent support and her understanding of business operations and how it impacts HR issues was excellent.

    Rachel had an excellent rapport with all members of my team. She assisted in supporting managers through a range of complex HR issues. Her excellent communication skills (both written and verbal) allow her to connect with all kinds of people.

    In summary, I highly recommend Rachel and she will be a valuable asset for any organisation to work with.”

    Paul Smitten / Global Doors Service Director

    “I had the pleasure of working with Rachel on a major outsourcing opportunity that involved the transfer of c.2000 people into our organisation. I found Rachel to be very knowledgeable, focused on the detail whilst able to keep the bigger picture in mind and extremely diligent in the execution of her responsibilities. Rachel has a very engaging style which makes helps her built rapport quickly and effectively. She is a great coach and support to line managers whilst also being able to effectively challenge them and encourage them to consider a variety of options in given situations. I have no hesitation in recommending her as a highly and competent HR professional.”

    Pippa Richardson / PRHR Ltd – HR Consultancy & The Head Shed

    “Rachel was my HR Business Partner in Compass Group. Rachel was always thoroughly professional and provided logical and clear people advice but most importantly she possessed excellent business acumen. Rachel’s guidance was clear and succinct. Rachel was a respected member of the team.”

    Mauro Ortelli / Managing Director, 14forty (part of Compass Group UK & I)

    “Rachel was my HR Business Partner for a team consisting of 50+ professional staff.  Rachel is a great a relationship builder and very much positioned HR as an integral part of our day to day business. We got great support and advice, not just pure ‘technical’ HR but a pragmatic and commercial approach. It was great working with Rachel, I can honestly say she demonstrated the true spirit of collaboration and teamwork, with sound, commercially driven, support.“

    Lee Sheehan / Managing Director - Statutory Compliance & Governance

    “Trusted HR advice and support for small to medium sized business in Staines and surrounding regions – recommended.“

    Paul Squires

    “Rachel of face2faceHR, is fantastic! Rachel is professional, experienced, personable and gets the job done. We are currently working with Rachel and are introducing her to lots of local businesses, to help them remove the stress of manging employment legislation, staff contracts, employee handbooks etc. If you are a business owner and find yourself in a sticky situation, such as dealing with a disciplinary or grievance, the best thing to do is outsource to Rachel. Rachel can implement the correct and compliant procedures to deal with the situation effectively and as quickly as possible. With regards to recruitment and increasing your operational teams performance, Rachel offers coaching, mentoring and training. face2faceHR is ultimately a one stop shop.“

    Dayna Woodcock / Sales Manager - Minden U.K. Ltd

    “Thank you for your invaluable advice and guidance Rachel.  The information I was given was clear and easy to follow, most importantly I felt like you completely understood the situation and were on my side.  Great resources too!”

    Lee Burgin, Managing Director

    PeopleTalk podcast

    A relaxed, casual and honest review of weekly thinking from people who work with people. Giving thoughts and reflections from their weeks in HR, Learning & Development, People coaching and Recruitment. Guiding people through the full life of their career journey in a 15 minute, Friday coffee catch up style chat.

    Making my dreams become a reality

    My latest article talks about I how focus on achieving my goals by having a positive mental attitude in order to quieten the self-doubt.

    Making my dreams a reality

    Do not rush into action!

    Download my latest article here to find out how the Plan, Do, Check, Act approach, can help with putting sustainable plans into place whilst keeping your workforce engaged.

    HR updates

    Sign up to our newsletter and receive a copy of our guide to effective recruitment and selection, including 6 pages of tried-and-tested interview questions, guidance on writing job descriptions and adverts, information about legalities in recruitment and much more.

    To read our privacy policy which explains how we use, collect and safeguard personal data provided to us and outlines your rights in respect of your personal data, please click here.

    Rachel Norrington - face2faceHR Staines

    How can I help?

    HR consultant serving the Staines area, Rachel offers a free HRCheckup service and support and advice for SMEs without internal HR resources

    To find out more call Rachel on:

    07568 336341

    or email


    Tweets by @RNorringtonHR

    Calling all housing professionals! @ConsultingEidos are facilitating a #workinggroup for housing professionals, with the mission of creating engaging #learning resources to address the ED&I needs of the housing industry. If thats you, leave a comment and we will send the details!

    How would it feel to start your week knowing that you’ve got diarised time with someone who ‘gets it’ and understands your world of HR and the challenges that you’re facing?! Sound good? Let’s have a chat about how I can help you.
    #mentoring #hr #hrsupport #smallbusinesssupport

    Using #agencyworkers can be invaluable for all types of short-term circumstances but may not be the best approach for filling longer-term needs #hrtip

    Load More...