Two women in office wear sit at a desk in conversation. The first holds a sheet of paper above a ringbinder folder.

Eleanor Deem – Cambridgeshire

Eleanor is an experienced HR professional with a background working in the private and not-for-profit sectors. She focuses her time on supporting our consultants through coaching and advice, whilst constantly developing the franchise business to ensure existing and potential franchisees gain access to the skills, knowledge and tools they need to be successful in their own business.

She is passionate about empowering people to achieve whatever their personal goals are, whether it’s stressed and overwhelmed small business owners or HR professionals wanting to set up their own consultancy, and to grow it successfully.

Eleanor is also a Non-Legal Member of the Employment Tribunal, is on the panel of expert contributors for the CIPD’s online employment law resource ‘HR-Inform’ and provides coaching and mentoring to HR professionals  who are not currently operating as HR consultants but who benefit from her guidance.

In her spare time, Eleanor is very musical and in addition to playing the violin enjoys singing in a local choir (and in the car, and in the shower…!). Her favourite place to holiday is Cornwall, and she likes visiting castles and other historical places. She has two boys and a springer spaniel named Hamish, who mainly enjoys lying at her feet when she’s working from home, when he’s not otherwise occupied making friends with the Cambridgeshire wildlife!

To find out more about how Eleanor can support your business, call 07977 452425

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Head and shoulders photo of Amy Merrell, HR consultant at face2faceHR Haverhill

Amy Merrell – Cambridgeshire

Building strong connections with clients is a real strength for Amy, who prioritises listening to her clients to understand their specific needs, tailoring her approach to HR support and building those trusted relationships.
Amy has worked in small businesses, larger global businesses, and the charity sector, bringing a real breadth of experience to her consultancy work. Focusing on a practical approach to HR for smaller businesses means Amy can ensure clients get the HR support they need to continue their growth at the quick pace they often experience.

Amy enjoys supporting clients with complex HR issues and applying modern thinking to business challenges, and has also successfully managed many strategic programmes to accelerate businesses’ growth and reputation.

Amy contributes to her local community as a Scout Leader in her spare time, providing young people with the opportunity to explore the benefits of the outdoor world and build practical outdoor skills. Her favourite part of this role is watching young people grow into mature adults with the skills they learn and the support she gives them, just as she supports her clients to thrive in their own growth journey!

To find out more about how Amy can support your business, call 07940589258

FREE HRCheckup

Not sure if your policies and procedures are up to date? Our HRCheckup service is for small and medium-sized businesses and is free to those without in-house HR support.

We’ll review all your current HR policies and procedures, provide a full written report and then discuss where your current documentation should be modified and suggest additional policies to ensure you are meeting your legal obligations at the very least, but also help you understand and address any HR vulnerabilities.

FACEforward: Empowering your people, elevating your business

FACEforward is a comprehensive HR audit for small and medium-sized businesses, aligning HR strategies with broader business objectives. We thoroughly assess current HR procedures to enhance business goals and engage with your workforce to understand organisational culture and employee sentiment.

Fixed fee packages

If you’re looking to control your costs and don’t want the worry of your bill going up every time you have a query, you could take advantage of one of our fixed fee packages.

Our first employee package is for new employers to ensure they have all the basics in place for the new staff member.

Our redundancy package is for small business owners needing to make fewer than 20 redundancies.

Visit our fixed fee package page for more information on the above:

FACEit HR support service

FACEit is our annual retained service, providing peace of mind and unlimited access to expert advice and support from a named consultant who will be with you from day one and throughout the length of your agreement. FACEit is provided on a per employee, per month fee structure, which makes it very affordable to even very small employers.

Learn more about our FACEit service or download the FACEit brochure here:

Ad hoc and projects

If FACEit isn’t what you need immediately but you have an urgent HR concern, we can deliver advice via our ad hoc service. Even if you’re not sure you have an issue or are worried something could develop into a problem, we can advise on any number of concerns that come with being an employer. You’ll have access to a named consultant and advice is charged at the consultant’s standard hourly rate.

We also offer a full consultancy service on a range of employment matters from undertaking a TUPE transfer to implementing an employee benefits package. This service can also be provided on an ad hoc basis but for more specific, time-dependant activities, a project-based quote will be prepared by a named consultant.

Check our ad hoc and projects page for more information on all things people management related:

Eleanor worked with me, in my role as MD for Xennia, to help me implement a restructuring programme, which involved some sensitivities and potentially difficult issues. She had a strong focus on outcomes and her advice and contributions were sensible, thorough and sound, and ultimately very professional. I was particularly impressed by her detailed grasp of employment law and her ability to transfer that knowledge into written documents."

David Knight

I have asked for Eleanor's assistance on a number of occasions and have always been very impressed with her courteous nature and prompt response times. I have not hesitated in recommending her to my clients and thus far, they have all reported back that she has been very helpful and her fees represent good value for money. In particular they were complimentary about her wide range of HR skills and ability to adapt to quite bespoke situations."

Toni Hunter

Eleanor's HR advice is always timely, relevant and cost effective. I am now confident that our HR policies and procedures are up to date, and have been extremely impressed by the quality of her advice, client service and attention to detail. She has also advised us on specific employee issues, and in each case the advice has been spot on, and saved us a considerable amount of money I have absolutely no hesitation recommending Eleanor to any small business that lacks the in-house resource to manage its own HR issues."

Clare Jost

Follow Eleanor for tailor-made HR advice and solutions for SMEs

Contact Eleanor

To talk to us about how we can help you with your HR needs please complete the contact form below.

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