Testimonials

We like to think we achieve the results our clients are hoping for. Take a look at just some of the complimentary testimonials our clients have been kind enough to provide.

Kathryn is wonderful to work with. She is incredibly professional, yet personable, and speaks in a language everyone can understand! She can take the heat out of any situation with calm, concise, logical advice. She has previously helped me to recruit (I say helped – she pretty much did it all once I knew what type of person I wanted) and has also helped me out with performance and absentee issues. It’s so reassuring to know that, as a small business owner, I’m operating on the right side of the law!

Jayne Harris, Director

It has been a pleasure to do business with someone who has been so professional and knowledgeable, Jane’s level of understanding and approach reduced my workload considerably.

Philip Hall, Operations Director

I know Sue via networking as well as having had her as a student on one of my Mental Health First Aid courses. Sue is a consummate professional – her in-depth knowledge of HR combines with her non-judgemental listening skills, empathy and ability to problem solve to make her a highly effective HR consultant. I highly recommend her for all your HR needs.

A J Yates

face2faceHR has produced a competency framework and a number of policies for our organisation. Eleanor was great in terms of taking the time to visit us to understand our values and culture and ensure the documents were relevant to our organisation.

She was very thorough in her research and she delivered to a high standard and on time. I will definitely use face2faceHR in the future.

Pauline Geldard, Head of HR, Richmond Housing Association, Surrey

We’ve seen a real improvement in morale and motivation since using Motivational Maps! I particularly like that you can measure individual levels of motivation with percentages – so you can see your actions making a real difference.

Jade Scrivener, MD, PA Answer

Eleanor worked with me, in my role as MD, to help me implement a restructuring programme, which involved some sensitivities and potentially difficult issues. She had a strong focus on outcomes and her advice and contributions were sensible, thorough and sound, and ultimately very professional. I was particularly impressed by her detailed grasp of employment law and her ability to transfer that knowledge into written documents.

MD, Mid-sized company with 50+ employees, Hertfordshire

Having Kirsten on board means I just know everything from an HR perspective is covered, and all our requirements as employers are met. Her advice and support are invaluable to our business, and the monthly retainer is a small price to pay for the amount we receive in return. Kirsten is worth her weight in gold!

Sandra Imrie, Director, Fir Tree Technology Ltd

face2faceHR are my 4th Emergency Service! You only realise just how good they are and how much you need their expertise when you encounter an HR problem. Trusting them to handle our employee issues allows me to fully concentrate on driving the business forward for the future. Eleanor is our Wonder Woman!

Adam Hill - Just Digital Limited

Being a small business I always worried about HR issues and shied away from employing any staff. I then met Kathryn and she made it less daunting. She gave me great advice that I could implement and provided me with feedback on my current terms. I now have peace of mind that I have the relevant documents in place to protect myself and my business. I would highly recommend Kathryn and I shall be using her services in the future as my business grows.

Carrie Boughtwood – APT Legal

Jane Fryatt is one of the most competent and at the same time nicest HR professionals I have ever worked with.

Hariet Hinz, Regional Director

Thankyou face2faceHR Milton Keynes. As a growing business we have to constantly work in keeping up with staff contracts and policies.

face2faceHR and Sue in particular has helped us so much with the provision of 1st class information of which business owners require to keep their company on the straight and narrow.

Definitely a 5* service. They were highly flexible considering the busy nature of our physiotherapy company. We will be using again in future.

Paul Collins, PC Physiotherapy Ltd & MK Physio Ltd

Having Kirsten to turn to for HR advice is such a weight off my mind. Running a small business can be stressful at times, and having no in-house HR expertise but knowing she is only a phone call or email away takes a large amount of the pressure off. All our contracts and policies are completely up to date, a job I had been putting off and putting off, but I don’t have to procrastinate anymore. Kirsten is quick to respond to any queries I have and I always come away feeling confident with the advice I have been given.

Jane Harris, Founder Director, polkadotfrog

Helen has proven herself to be a valuable asset to us, offering strong people skills and an ability to implement a structure to complement our business model. She transformed and streamlined our HR systems and introduced effective HR policies and procedures that have made us more organised and consistent. Her extensive knowledge and no nonsense approach was a refreshing change, and her open door policy was key to increasing staff morale and raising productivity.

I look forward to working with Helen in her new capacity as an HR Consultant, secure in the knowledge that she will continue to support and improve our business.

Tony Hobson, Finance Director, Rayburn Trading Company Ltd.

Helen has been excellent to work with, she has supported my business through difficult HR decisions and provided expert advice on critical topics that you can’t just rely on google for. She is on your side and has a wealth of knowledge to allow you to navigate the minefield of employment law whilst establishing firm but fair rules within your organisation. Highly recommended.

Ben Blackburn, Managing Director at Blackburn Distributions Ltd

As a fast paced Recruitment business owner my priorities are to meet my clients & candidates needs swiftly & successfully.

I requested Helen Christie’s assistance from face2faceHR as I have worked with her for 10 years+ as a HR professional. Helen provides superb advice on HR policies and in particular for me, contracts & legislation. I feel confident in the knowledge that she is only a phone call away when her advice & support are needed.

Helen  is more than just a HR professional; she took the time to really understand my business in depth.

Helen has an outstanding understanding of the recruitment process together with a solid generalist background. All in all a pleasure to work with…!

Catherine Whyte, Catherine Whyte Recruitment

We are so pleased with the work Kirsten has provided us with. From start to finish Kirsten was thorough and very helpful, she listened to exactly what we wanted and made tweaks to suit our company. I wouldn’t hesitate to recommend her services to anyone.

Jade Scrivener, Director, PA Answer Ltd

Sue is great to work with – she is fast to respond, hugely knowledgeable and has a pragmatic approach. She really understands the pressures of an SME and her calm, real-world perspective is exactly what’s required. It is great having access to an expert in the field of HR who understands our business. I would have no hesitation in recommending her.

Lisa Nicolle, Purple Seven

Sue has been a huge help at a difficult time for us, helping us to successfully navigate a potentially tricky situation with the right balance of sensitivity and formality. She is now our go-to HR consultant. Highly recommended.

Paul Brown

I’ve used Helen’s services on several occasions, for my small business. Helen is extremely professional, knowledgeable and personable, she is very understanding and patient.   She was fast to respond to my initial enquiry, her proposal was detailed and sent quickly. Helen helped me with my situation, I felt calm and supported, highly recommended for any business that needs support with anything from staff handbooks, employment contracts, personnel issues, redundancy etc.

Angela Pinder, Paw Naturel

Thank you face2faceHR for an incredible service. Kirsten provided concise and easy to understand assistance with the HR issues we were facing. This was followed up by guidance on necessary documentation. This brilliant service took the stress and confusion out of a very difficult issue. Will recommend whenever possible.

Ben Butcher, Solent Plastics

Eleanor worked with me, in my role as MD, to help me implement a restructuring programme, which involved some sensitivities and potentially difficult issues. She had a strong focus on outcomes and her advice and contributions were sensible, thorough and sound, and ultimately very professional. I was particularly impressed by her detailed grasp of employment law and her ability to transfer that knowledge into written documents.

MD, Mid-sized company with 50+ employees, Hertfordshire

Sue is a fantastic fountain of knowledge who can help navigate you and your business through a number of HR challenges. She is clear, easy to work with and incredibly positive when dealing with complex HR issues. I would highly recommend Sue Pardy and face2faceHR for anybody looking for HR advice, support and/or consultancy.

Rebecca Carrington

Kathryn is wonderful to work with. She is incredibly professional, yet personable, and speaks in a language everyone can understand! She can take the heat out of any situation with calm, concise, logical advice. She has previously helped me to recruit (I say helped – she pretty much did it all once I knew what type of person I wanted) and has also helped me out with performance and absentee issues. It’s so reassuring to know that, as a small business owner, I’m operating on the right side of the law!

Jayne Harris, Director

As a fast paced Recruitment business owner my priorities are to meet my clients & candidates needs swiftly & successfully.

I requested Helen Christie’s assistance from face2faceHR as I have worked with her for 10 years+ as a HR professional. Helen provides superb advice on HR policies and in particular for me, contracts & legislation. I feel confident in the knowledge that she is only a phone call away when her advice & support are needed.

Helen  is more than just a HR professional; she took the time to really understand my business in depth.

Helen has an outstanding understanding of the recruitment process together with a solid generalist background. All in all a pleasure to work with…!

Catherine Whyte, Catherine Whyte Recruitment

Sue has been a huge help at a difficult time for us, helping us to successfully navigate a potentially tricky situation with the right balance of sensitivity and formality. She is now our go-to HR consultant. Highly recommended.

Paul Brown

It is a pleasure to work together with Lorraine, who is not only reliable and wise but also inspiring. Broad-minded and very good professional, a person you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. Well educated, dedicated and results-driven. Her education, experience and knowledge make her view solutions instead of problems.

Interim HR Director

Jane Fryatt is one of the most competent and at the same time nicest HR professionals I have ever worked with.

Hariet Hinz, Regional Director

Excellent service and very knowledgeable on all things HR. A valuable resource for any small business.

Adrian Knight - Knight Franchises Ltd

Helen managed to grasp what problems there were using a mixture of empathy and practicality from a legal HR perspective and followed our conversation with a clear and concise written summary of the issues discussed and a set of likely positive and negative outcomes from each possible course of action. Having someone that was “on my side” and the clarity of Helen’s assessment removed a sizeable weight off my shoulders.

I would have no hesitation in recommending Helen to any company owner wanting HR advice not only to solve any ad hoc issues but also to help implement HR policies, documents and procedures that comply with current legislation.

Howard Goldman, Managing Partner, Howards Way Travel

Sue provided services for Ether Solutions concerning an HR matter. Sue was flexible in terms of making arrangements and having conversations outside of core work hours. She delivered a personal service in a very competent manner and was able to explain the HR aspects in the context of Ether Solutions.

David Martin, Ether Solutions

The support and assistance I received from Eleanor was invaluable. She clarified all the points I wished to raise and helped write a clear and concise letter. I have recommended her services to several friends and colleagues.

Private Client

Lorraine has a very professional approach to work and has used her organisational skill to significantly improve the running of the department. Having worked with Lorraine I would strongly recommend her to any ambitious company looking for a competent professional.

Process engineering and maintenance team leader

It has been a pleasure to do business with someone who has been so professional and knowledgeable, Jane’s level of understanding and approach reduced my workload considerably.

Philip Hall, Operations Director

Jane quickly gained a grip of all matters, is sympathetic to our needs and most importantly gets results.

Station Commander RAF High Wycombe

I have contracted Helen’s services for my organisation for over a year and can honestly say her support and knowledge have already proved invaluable. Helen is very responsive with communications and has genuinely taken the time to get to know our area of work, a new one for her. I would wholeheartedly recommend her to any business.

Chris Dyer, Managing Director, Mentoring West Midlands CIC

Sue is great to work with – she is fast to respond, hugely knowledgeable and has a pragmatic approach. She really understands the pressures of an SME and her calm, real-world perspective is exactly what’s required. It is great having access to an expert in the field of HR who understands our business. I would have no hesitation in recommending her.

Lisa Nicolle, Purple Seven

It was clear from the first time I met Sue that she was a very thorough and professional person to work with, and this combined with her exceptional people skills meant I knew we would work well together – this was essential when dealing with over 130 direct reports.

Sue’s attention to detail and risk-conscious nature enabled me to pursue all matters from inception to conclusion with confidence. Never once did I doubt Sue’s judgement, and all results reflected this.

Samuel Clayton, Driver Resource Manager, autoXP

face2faceHR have provided us with ongoing and cost-effective support across a range of personnel issues, allowing us to focus on what we do best. A must have for any business looking to make HR less of a headache.

The Bristol Bike Project CIC

Helen has been excellent to work with, she has supported my business through difficult HR decisions and provided expert advice on critical topics that you can’t just rely on google for. She is on your side and has a wealth of knowledge to allow you to navigate the minefield of employment law whilst establishing firm but fair rules within your organisation. Highly recommended.

Ben Blackburn, Managing Director at Blackburn Distributions Ltd

Jane combines a strong technical people management background with excellent change management skills alongside stakeholder and relationship management capabilities. In addition, Jane is one of those key people who deliver and actually get stuff done. I worked with Jane across a range of areas and she applies her intellect in a very effective way to understand the root cause of the issues and then is able to generate effective solutions to deliver sustainable change.

David Fox, HR Director, Serco

It has been a pleasure to do business with someone who has been so professional and knowledgeable, Jane’s level of understanding and approach reduced my workload considerably.

Philip Hall, Operations Director

Helen has been excellent to work with, she has supported my business through difficult HR decisions and provided expert advice on critical topics that you can’t just rely on google for. She is on your side and has a wealth of knowledge to allow you to navigate the minefield of employment law whilst establishing firm but fair rules within your organisation. Highly recommended.

Ben Blackburn, Managing Director at Blackburn Distributions Ltd

On meeting Kathryn I found her to be very easy to talk to and felt she really understood our business. The work Kathryn provided for us was excellent, we feel really pleased to have her on board and more confident that, should we encounter any problems within our business, Kathryn will be on hand to guide us through. Would highly recommend.

Tina Richardson – Happy Days Group Care

face2faceHR are my 4th Emergency Service! You only realise just how good they are and how much you need their expertise when you encounter an HR problem. Trusting them to handle our employee issues allows me to fully concentrate on driving the business forward for the future. Eleanor is our Wonder Woman!

Adam Hill - Just Digital Limited

Using face2faceHR has been incredibly helpful to us the advice we received was invaluable and more than compensated for our lack of in-house HR expertise.

Mark Linehan, Managing Director, Sustainable Restaurant Association

face2faceHR have provided us with ongoing and cost-effective support across a range of personnel issues, allowing us to focus on what we do best. A must have for any business looking to make HR less of a headache.

The Bristol Bike Project CIC

It is a pleasure to work together with Lorraine, who is not only reliable and wise but also inspiring. Broad-minded and very good professional, a person you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. Well educated, dedicated and results-driven. Her education, experience and knowledge make her view solutions instead of problems.

Interim HR Director

Helen managed to grasp what problems there were using a mixture of empathy and practicality from a legal HR perspective and followed our conversation with a clear and concise written summary of the issues discussed and a set of likely positive and negative outcomes from each possible course of action. Having someone that was “on my side” and the clarity of Helen’s assessment removed a sizeable weight off my shoulders.

I would have no hesitation in recommending Helen to any company owner wanting HR advice not only to solve any ad hoc issues but also to help implement HR policies, documents and procedures that comply with current legislation.

Howard Goldman, Managing Partner, Howards Way Travel

Lorraine has a very professional approach to work and has used her organisational skill to significantly improve the running of the department. Having worked with Lorraine I would strongly recommend her to any ambitious company looking for a competent professional.

Process engineering and maintenance team leader

Jane combines a strong technical people management background with excellent change management skills alongside stakeholder and relationship management capabilities. In addition, Jane is one of those key people who deliver and actually get stuff done. I worked with Jane across a range of areas and she applies her intellect in a very effective way to understand the root cause of the issues and then is able to generate effective solutions to deliver sustainable change.

David Fox, HR Director, Serco

Eleanor worked with me, in my role as MD, to help me implement a restructuring programme, which involved some sensitivities and potentially difficult issues. She had a strong focus on outcomes and her advice and contributions were sensible, thorough and sound, and ultimately very professional. I was particularly impressed by her detailed grasp of employment law and her ability to transfer that knowledge into written documents.

MD, Mid-sized company with 50+ employees, Hertfordshire

Kathryn is supportive, pragmatic and always able to diffuse difficult situations whilst remaining human! Anyone working with her will benefit from these skills and her very calming (and lovely) personality too.

Lalita Hedges – Business Development Manager

I know Sue via networking as well as having had her as a student on one of my Mental Health First Aid courses. Sue is a consummate professional – her in-depth knowledge of HR combines with her non-judgemental listening skills, empathy and ability to problem solve to make her a highly effective HR consultant. I highly recommend her for all your HR needs.

A J Yates

Jane Fryatt is one of the most competent and at the same time nicest HR professionals I have ever worked with.

Hariet Hinz, Regional Director

Kathryn is wonderful to work with. She is incredibly professional, yet personable, and speaks in a language everyone can understand! She can take the heat out of any situation with calm, concise, logical advice. She has previously helped me to recruit (I say helped – she pretty much did it all once I knew what type of person I wanted) and has also helped me out with performance and absentee issues. It’s so reassuring to know that, as a small business owner, I’m operating on the right side of the law!

Jayne Harris, Director

Contacted Sue to resolve issues with staff member on probation. I received supportive, professional advice which enabled me to sort the issue. Thoroughly recommend.

Mark Chapman

We are also able to contact face2faceHR for advice on personnel issues and have found this service to be invaluable. It is certainly a weight off our shoulders to know that someone is there to offer instant support and advice. I would not hesitate to recommend face2faceHR to any company needing HR support.

Lesley Scanlon, Industrial Inkjet

Sue is great to work with – she is fast to respond, hugely knowledgeable and has a pragmatic approach. She really understands the pressures of an SME and her calm, real-world perspective is exactly what’s required. It is great having access to an expert in the field of HR who understands our business. I would have no hesitation in recommending her.

Lisa Nicolle, Purple Seven

Kirsten at face2face HR has provided Jaycloth Cleaning Services with a first class service over the last 6 months and we continue to use her services. Kirsten provides a fabulous service with advice on employment law that we have found current, relevant and has had a positive impact on my company.

Jason Roberts, Owner, Jaycloth Cleaning Services

Excellent service and very knowledgeable on all things HR. A valuable resource for any small business.

Adrian Knight - Knight Franchises Ltd