Testimonials

We like to think we achieve the results our clients are hoping for. Take a look at just some of the complimentary testimonials our clients have been kind enough to provide.

Jane’s infectious enthusiasm is matched by the diligence of her preparation. The leadership that she displays has resulted in genuine impact.

Jeremy Stafford, CEO

Having Kirsten to turn to for HR advice is such a weight off my mind. Running a small business can be stressful at times, and having no in-house HR expertise but knowing she is only a phone call or email away takes a large amount of the pressure off. All our contracts and policies are completely up to date, a job I had been putting off and putting off, but I don’t have to procrastinate anymore. Kirsten is quick to respond to any queries I have and I always come away feeling confident with the advice I have been given.

Jane Harris, Founder Director, polkadotfrog

I first met Helen over a brew at Burnley FC to discuss my options of employment growth and how best to approach it. With my lack of knowledge in this area Helen soon made me feel at ease and gave me an insight in to what I should do next. On taking on my first employee back in September 2016 Helen has supported me and kept me at the forefront of employment law. Without Helen and the flexibility and support she provides I would be lost in the HR world and would probably be struggling along with just myself behind the wheel. I would highly recommend Helen to anyone looking for support in HR.

Oliver Flanagan, Managing Director, Ollycom

As a fast paced Recruitment business owner my priorities are to meet my clients & candidates needs swiftly & successfully.

I requested Helen Christie’s assistance from face2faceHR as I have worked with her for 10 years+ as a HR professional. Helen provides superb advice on HR policies and in particular for me, contracts & legislation. I feel confident in the knowledge that she is only a phone call away when her advice & support are needed.

Helen  is more than just a HR professional; she took the time to really understand my business in depth.

Helen has an outstanding understanding of the recruitment process together with a solid generalist background. All in all a pleasure to work with…!

Catherine Whyte, Catherine Whyte Recruitment

Sue assisted with my issue in a knowledgeable and professional manner, giving me options to consider. On a personal level, she was also empathetic and kind during a stressful time for me. Thank you Sue.

Sarah Carter

Helen has proven herself to be a valuable asset to us, offering strong people skills and an ability to implement a structure to complement our business model. She transformed and streamlined our HR systems and introduced effective HR policies and procedures that have made us more organised and consistent. Her extensive knowledge and no nonsense approach was a refreshing change, and her open door policy was key to increasing staff morale and raising productivity.

I look forward to working with Helen in her new capacity as an HR Consultant, secure in the knowledge that she will continue to support and improve our business.

Tony Hobson, Finance Director, Rayburn Trading Company Ltd.

Excellent service from start to finish. Always happy to help with any inquiries and help when required. Would not hesitate to use again. Would highly recommend.

Paul Matthews

Dawns specialist knowledge of our industry sector combined with the in depth knowledge of all HR angles made her the perfect fit to work with our business.

She was able to work quickly and precisely in order to assist our business to streamline its HR function, be informed as to latest legislation and be efficient in all related aspects.

It has benefitted all parts of the business and has saved the company time & resources.

We continue to work with Dawn on an ongoing basis to maintain an efficient HR function.

Paul Warner, Whites Group, Bury St Edmunds

I met Kirsten at a networking group, coincidentally around the same time I was considering taking on my first employee. There were potential hurdles and pitfalls ahead of us, we genuinely couldn’t have done it without her, or if we did it wouldn’t have been as professionally executed. She has prepared contracts, employee handbooks and everything in between.

As our business grows and develops our relationship with Kirsten will do also.

Jamie Curtis, Partner, Cooke Curtis & Co

I was in the very difficult situation of needing to make someone redundant within my very small company. Eleanor helped me through the whole process. She understood my position immediately, clearly and concisely outlined my options and offered sound advice as to the most favourable course of action. It was an emotional time for me and Eleanor was always professional yet also kind and reassuring. I would encourage anyone to use her services.

Owner, Small business less than 10 employees, Cambridgeshire

Sue is a fantastic fountain of knowledge who can help navigate you and your business through a number of HR challenges. She is clear, easy to work with and incredibly positive when dealing with complex HR issues. I would highly recommend Sue Pardy and face2faceHR for anybody looking for HR advice, support and/or consultancy.

Rebecca Carrington

Dawn has been a driving force in bringing our current HR needs up to date. She is energetic, enthusiastic and has a great willingness to understand how our business works in order to provide the best advice. Dawn is very hands on and likes to visit the office to discuss how the changes are working out and what requires tweaking. One of the biggest changes Dawn implemented this year was an overhaul of our staff Performance & Personal Development Reviews, this is now so much better than the old antiquated and lengthy process we had before. I would not hesitate to recommend Dawn for your HR needs.

Steve Davies, Emtrol UK Ltd

I have contracted Helen’s services for my organisation for over a year and can honestly say her support and knowledge have already proved invaluable. Helen is very responsive with communications and has genuinely taken the time to get to know our area of work, a new one for her. I would wholeheartedly recommend her to any business.

Chris Dyer, Managing Director, Mentoring West Midlands CIC

Kirsten started working with our company in January 2016 and from the start we have had an excellent relationship with her. She always makes time to come back about enquiries and follows up quickly with the documentation we need. I know I only need to pick up the phone and she’ll take complex queries off my hands, outlining our options simply and allowing us to make a decision on the best route to take in any situation. Having letters and documents drafted for us is a huge benefit and her advice and support mean we no longer have to spend time researching the correct way, and still being unsure. I’m confident in all the advice Kirsten gives and would highly recommend the FACEit retainer service, it offers great value for money!

Melanie Matless, Quality Manager, Bloom & Wake Ltd

Having Kirsten on board means I just know everything from an HR perspective is covered, and all our requirements as employers are met. Her advice and support are invaluable to our business, and the monthly retainer is a small price to pay for the amount we receive in return. Kirsten is worth her weight in gold!

Sandra Imrie, Director, Fir Tree Technology Ltd

We are also able to contact face2faceHR for advice on personnel issues and have found this service to be invaluable. It is certainly a weight off our shoulders to know that someone is there to offer instant support and advice. I would not hesitate to recommend face2faceHR to any company needing HR support.

Lesley Scanlon, Industrial Inkjet

I would thoroughly recommend face2face HR, and in particular Eleanor Deem.

I run a very small business, and HR has always been one of my failings. Eleanor has been a tower of strength, and provided me with lots of advice and updates regarding my employment contracts and policies and has made it appear very straightforward.

A few months ago I had a very difficult and sensitive issue that I had to deal with, and Eleanor was extremely helpful, and talked me through all the steps I had to take, which made the process so much easier. It has been a privilege to have her guidance.

Small business owner, St Neots

face2faceHR’s advice is always timely, relevant and cost-effective. I am now confident that our HR policies and procedures are up to date and have been extremely impressed by the quality of the advice, client service and attention to detail we have received.

face2faceHR has also advised us on specific employee issues and in each case the advice has been spot on, and saved us a considerable amount of money.

I have absolutely no hesitation recommending face2faceHR to any small business that lacks the in house resource to manage its own HR issues.

Claire Jost, Managing Director, Good Business

Thankyou face2faceHR Milton Keynes. As a growing business we have to constantly work in keeping up with staff contracts and policies.

face2faceHR and Sue in particular has helped us so much with the provision of 1st class information of which business owners require to keep their company on the straight and narrow.

Definitely a 5* service. They were highly flexible considering the busy nature of our physiotherapy company. We will be using again in future.

Paul Collins, PC Physiotherapy Ltd & MK Physio Ltd

I’ve used Helen’s services on several occasions, for my small business. Helen is extremely professional, knowledgeable and personable, she is very understanding and patient.   She was fast to respond to my initial enquiry, her proposal was detailed and sent quickly. Helen helped me with my situation, I felt calm and supported, highly recommended for any business that needs support with anything from staff handbooks, employment contracts, personnel issues, redundancy etc.

Angela Pinder, Paw Naturel

Sue is a fantastic fountain of knowledge who can help navigate you and your business through a number of HR challenges. She is clear, easy to work with and incredibly positive when dealing with complex HR issues. I would highly recommend Sue Pardy and face2faceHR for anybody looking for HR advice, support and/or consultancy.

Rebecca Carrington

Sue assisted with my issue in a knowledgeable and professional manner, giving me options to consider. On a personal level, she was also empathetic and kind during a stressful time for me. Thank you Sue.

Sarah Carter

Dawn has provided our charity with excellent HR advice and support in a recent appointment. Dawn undertook the task in a highly professional manner and made three lasting impressions. Firstly, Dawn spent time listening to and understanding the organisation’s needs and those of the member of staff concerned. Secondly, having established the main issues, Dawn didn’t give us an off the shelf solution, she took time to work out and propose tailored solutions and used them to provide a bespoke contract of employment and job description. Thirdly, Dawn made the process all the more effective as she established a warm rapport with everyone concerned. Lastly, Dawn is a highly professional and dedicated HR professional and I wouldn’t hesitate recommending her to other organisations.

Simon Smith, Board Member, Railworld, Peterborough

face2faceHR have provided us with ongoing and cost-effective support across a range of personnel issues, allowing us to focus on what we do best. A must have for any business looking to make HR less of a headache.

The Bristol Bike Project CIC

Jane combines a strong technical people management background with excellent change management skills alongside stakeholder and relationship management capabilities. In addition, Jane is one of those key people who deliver and actually get stuff done. I worked with Jane across a range of areas and she applies her intellect in a very effective way to understand the root cause of the issues and then is able to generate effective solutions to deliver sustainable change.

David Fox, HR Director, Serco

Kirsten at face2face HR has provided Jaycloth Cleaning Services with a first class service over the last 6 months and we continue to use her services. Kirsten provides a fabulous service with advice on employment law that we have found current, relevant and has had a positive impact on my company.

Jason Roberts, Owner, Jaycloth Cleaning Services

Contacted Sue to resolve issues with staff member on probation. I received supportive, professional advice which enabled me to sort the issue. Thoroughly recommend.

Mark Chapman

Sue has been a huge help at a difficult time for us, helping us to successfully navigate a potentially tricky situation with the right balance of sensitivity and formality. She is now our go-to HR consultant. Highly recommended.

Paul Brown

Using face2faceHR has been incredibly helpful to us the advice we received was invaluable and more than compensated for our lack of in-house HR expertise.

Mark Linehan, Managing Director, Sustainable Restaurant Association

Jane’s infectious enthusiasm is matched by the diligence of her preparation. The leadership that she displays has resulted in genuine impact.

Jeremy Stafford, CEO

Eleanor worked with me, in my role as MD, to help me implement a restructuring programme, which involved some sensitivities and potentially difficult issues. She had a strong focus on outcomes and her advice and contributions were sensible, thorough and sound, and ultimately very professional. I was particularly impressed by her detailed grasp of employment law and her ability to transfer that knowledge into written documents.

MD, Mid-sized company with 50+ employees, Hertfordshire

The support and assistance I received from Eleanor was invaluable. She clarified all the points I wished to raise and helped write a clear and concise letter. I have recommended her services to several friends and colleagues.

Private Client

Having Kirsten on board means I just know everything from an HR perspective is covered, and all our requirements as employers are met. Her advice and support are invaluable to our business, and the monthly retainer is a small price to pay for the amount we receive in return. Kirsten is worth her weight in gold!

Sandra Imrie, Director, Fir Tree Technology Ltd

Kathryn is wonderful to work with. She is incredibly professional, yet personable, and speaks in a language everyone can understand! She can take the heat out of any situation with calm, concise, logical advice. She has previously helped me to recruit (I say helped – she pretty much did it all once I knew what type of person I wanted) and has also helped me out with performance and absentee issues. It’s so reassuring to know that, as a small business owner, I’m operating on the right side of the law!

Jayne Harris, Director

Sue provided services for Ether Solutions concerning an HR matter. Sue was flexible in terms of making arrangements and having conversations outside of core work hours. She delivered a personal service in a very competent manner and was able to explain the HR aspects in the context of Ether Solutions.

David Martin, Ether Solutions

As a fast paced Recruitment business owner my priorities are to meet my clients & candidates needs swiftly & successfully.

I requested Helen Christie’s assistance from face2faceHR as I have worked with her for 10 years+ as a HR professional. Helen provides superb advice on HR policies and in particular for me, contracts & legislation. I feel confident in the knowledge that she is only a phone call away when her advice & support are needed.

Helen  is more than just a HR professional; she took the time to really understand my business in depth.

Helen has an outstanding understanding of the recruitment process together with a solid generalist background. All in all a pleasure to work with…!

Catherine Whyte, Catherine Whyte Recruitment

Thank you face2faceHR for an incredible service. Kirsten provided concise and easy to understand assistance with the HR issues we were facing. This was followed up by guidance on necessary documentation. This brilliant service took the stress and confusion out of a very difficult issue. Will recommend whenever possible.

Ben Butcher, Solent Plastics

I was delighted with the support received from face2faceHR and the total professionalism in which a difficult situation was managed. I was very impressed with the attention to detail demonstrated throughout the project and the level of knowledge and expertise. I feel extremely confident to entrust Sue to manage any aspect of HR for me. Highly recommend!

Dandi Patch

I was in the very difficult situation of needing to make someone redundant within my very small company. Eleanor helped me through the whole process. She understood my position immediately, clearly and concisely outlined my options and offered sound advice as to the most favourable course of action. It was an emotional time for me and Eleanor was always professional yet also kind and reassuring. I would encourage anyone to use her services.

Owner, Small business less than 10 employees, Cambridgeshire

We have used face2faceHR for our HR needs for many years but since Dawn came on the scene last year she has been like a breath of fresh air. She is very proactive and approachable and comes with a wealth of HR experience.

Alan Brown (Chairman) Cygnus Associates

Jane quickly gained a grip of all matters, is sympathetic to our needs and most importantly gets results.

Station Commander RAF High Wycombe

Sue provided services for Ether Solutions concerning an HR matter. Sue was flexible in terms of making arrangements and having conversations outside of core work hours. She delivered a personal service in a very competent manner and was able to explain the HR aspects in the context of Ether Solutions.

David Martin, Ether Solutions

Dawns specialist knowledge of our industry sector combined with the in depth knowledge of all HR angles made her the perfect fit to work with our business.

She was able to work quickly and precisely in order to assist our business to streamline its HR function, be informed as to latest legislation and be efficient in all related aspects.

It has benefitted all parts of the business and has saved the company time & resources.

We continue to work with Dawn on an ongoing basis to maintain an efficient HR function.

Paul Warner, Whites Group, Bury St Edmunds

Dawn has provided our charity with excellent HR advice and support in a recent appointment. Dawn undertook the task in a highly professional manner and made three lasting impressions. Firstly, Dawn spent time listening to and understanding the organisation’s needs and those of the member of staff concerned. Secondly, having established the main issues, Dawn didn’t give us an off the shelf solution, she took time to work out and propose tailored solutions and used them to provide a bespoke contract of employment and job description. Thirdly, Dawn made the process all the more effective as she established a warm rapport with everyone concerned. Lastly, Dawn is a highly professional and dedicated HR professional and I wouldn’t hesitate recommending her to other organisations.

Simon Smith, Board Member, Railworld, Peterborough

I was in the very difficult situation of needing to make someone redundant within my very small company. Eleanor helped me through the whole process. She understood my position immediately, clearly and concisely outlined my options and offered sound advice as to the most favourable course of action. It was an emotional time for me and Eleanor was always professional yet also kind and reassuring. I would encourage anyone to use her services.

Owner, Small business less than 10 employees, Cambridgeshire

I have worked with Dawn on a number of projects. She uses her wide range of skills and experience to offer practical and workable solutions to any HR issue. Her tenacity ensures that the solution is implemented and maintained. I have no hesitation in seeking her advice knowing that it will be spot on for the job in hand.

Jayne Garner, Social Compliance Advisor

As a small business owner I really welcomed the way in which Sue worked, I know we’ll work with her again and again.  Sue offers exactly what her business is called … “face2faceHR”.  

After our initial emails we sat down at a table, I took my necessary paperwork and said help! I was given ample time to talk through my business and Sue quickly identified the HR issues requiring my attention.  Plus, what was even better … she spoke my language!  Making sure I was aware of what HR technical jargon meant to me and my business.  I commissioned Sue to produce a Contract for Services which we now use as the backbone of our relationship with the self-employed entities we work with. 

Sue’s involvement has given me confidence that we operate in a legally sound way, she’s added great value to the business and it is comforting to know she’s right there if we need her going forward. Thanks Sue, we wouldn’t be where we are without you.

Carrie, CO Photography & Design

Thank you face2faceHR for an incredible service. Kirsten provided concise and easy to understand assistance with the HR issues we were facing. This was followed up by guidance on necessary documentation. This brilliant service took the stress and confusion out of a very difficult issue. Will recommend whenever possible.

Ben Butcher, Solent Plastics

Sue assisted with my issue in a knowledgeable and professional manner, giving me options to consider. On a personal level, she was also empathetic and kind during a stressful time for me. Thank you Sue.

Sarah Carter

Jane combines a strong technical people management background with excellent change management skills alongside stakeholder and relationship management capabilities. In addition, Jane is one of those key people who deliver and actually get stuff done. I worked with Jane across a range of areas and she applies her intellect in a very effective way to understand the root cause of the issues and then is able to generate effective solutions to deliver sustainable change.

David Fox, HR Director, Serco

Kathryn is an accomplished HR professional. I have always found that she brings equal measures of pragmatism, clear perspective and energy to even the most challenging situations.

Andy Wilson, Managing Director

Kathryn is wonderful to work with. She is incredibly professional, yet personable, and speaks in a language everyone can understand! She can take the heat out of any situation with calm, concise, logical advice. She has previously helped me to recruit (I say helped – she pretty much did it all once I knew what type of person I wanted) and has also helped me out with performance and absentee issues. It’s so reassuring to know that, as a small business owner, I’m operating on the right side of the law!

Jayne Harris, Director

I was delighted with the support received from face2faceHR and the total professionalism in which a difficult situation was managed. I was very impressed with the attention to detail demonstrated throughout the project and the level of knowledge and expertise. I feel extremely confident to entrust Sue to manage any aspect of HR for me. Highly recommend!

Dandi Patch

Eleanor worked with me, in my role as MD, to help me implement a restructuring programme, which involved some sensitivities and potentially difficult issues. She had a strong focus on outcomes and her advice and contributions were sensible, thorough and sound, and ultimately very professional. I was particularly impressed by her detailed grasp of employment law and her ability to transfer that knowledge into written documents.

MD, Mid-sized company with 50+ employees, Hertfordshire

As a fast paced Recruitment business owner my priorities are to meet my clients & candidates needs swiftly & successfully.

I requested Helen Christie’s assistance from face2faceHR as I have worked with her for 10 years+ as a HR professional. Helen provides superb advice on HR policies and in particular for me, contracts & legislation. I feel confident in the knowledge that she is only a phone call away when her advice & support are needed.

Helen  is more than just a HR professional; she took the time to really understand my business in depth.

Helen has an outstanding understanding of the recruitment process together with a solid generalist background. All in all a pleasure to work with…!

Catherine Whyte, Catherine Whyte Recruitment

The support and assistance I received from Eleanor was invaluable. She clarified all the points I wished to raise and helped write a clear and concise letter. I have recommended her services to several friends and colleagues.

Private Client

We are also able to contact face2faceHR for advice on personnel issues and have found this service to be invaluable. It is certainly a weight off our shoulders to know that someone is there to offer instant support and advice. I would not hesitate to recommend face2faceHR to any company needing HR support.

Lesley Scanlon, Industrial Inkjet

Sue is great to work with – she is fast to respond, hugely knowledgeable and has a pragmatic approach. She really understands the pressures of an SME and her calm, real-world perspective is exactly what’s required. It is great having access to an expert in the field of HR who understands our business. I would have no hesitation in recommending her.

Lisa Nicolle, Purple Seven

face2faceHR are my 4th Emergency Service! You only realise just how good they are and how much you need their expertise when you encounter an HR problem. Trusting them to handle our employee issues allows me to fully concentrate on driving the business forward for the future. Eleanor is our Wonder Woman!

Adam Hill - Just Digital Limited

We’ve seen a real improvement in morale and motivation since using Motivational Maps! I particularly like that you can measure individual levels of motivation with percentages – so you can see your actions making a real difference.

Jade Scrivener, MD, PA Answer