Rachel Norrington is very knowledgeable, focused on the detail whilst being able to keep the bigger picture in mind and extremely diligent in the execution of her responsibilities

You are here: Home » Our consultants » Rachel Norrington

Rachel Norrington

face2faceHR Staines is managed by Rachel Norrington, a highly competent and knowledgeable HR consultant with over 15 years’ experience gained across a wide range of industries including construction, facilities management, energy, hospitality and professional services.

As well as her HR expertise she has experience of directly managing teams in recruitment and training and providing coaching and mentoring to operational teams.

Rachel is a Chartered Fellow of the CIPD, and has managed complex disciplinary and grievance situations as well as TUPE, harmonisation of terms and conditions and managing organisational change programmes.

Rachel’s approach is pragmatic and commercial, working to get to know you and your business whilst offering support and advice to achieve your people goals.

“I have known Rachel for many years. During her time at KONE Rachel was my HR manager supporting a large and varied organisation.

Rachel is efficient and extremely competent. She provided excellent support and her understanding of business operations and how it impacts HR issues was excellent.

Rachel had an excellent rapport with all members of my team. She assisted in supporting managers through a range of complex HR issues. Her excellent communication skills (both written and verbal) allow her to connect with all kinds of people.

In summary, I highly recommend Rachel and she will be a valuable asset for any organisation to work with.”

Paul Smitten / Global Doors Service Director

“I had the pleasure of working with Rachel on a major outsourcing opportunity that involved the transfer of c.2000 people into our organisation. I found Rachel to be very knowledgeable, focused on the detail whilst able to keep the bigger picture in mind and extremely diligent in the execution of her responsibilities. Rachel has a very engaging style which makes helps her built rapport quickly and effectively. She is a great coach and support to line managers whilst also being able to effectively challenge them and encourage them to consider a variety of options in given situations. I have no hesitation in recommending her as a highly and competent HR professional.”

Pippa Richardson / PRHR Ltd – HR Consultancy & The Head Shed

“Rachel was my HR Business Partner in Compass Group. Rachel was always thoroughly professional and provided logical and clear people advice but most importantly she possessed excellent business acumen. Rachel’s guidance was clear and succinct. Rachel was a respected member of the team.”

Mauro Ortelli / Managing Director, 14forty (part of Compass Group UK & I)

“Rachel was my HR Business Partner for a team consisting of 50+ professional staff.  Rachel is a great a relationship builder and very much positioned HR as an integral part of our day to day business. We got great support and advice, not just pure ‘technical’ HR but a pragmatic and commercial approach. It was great working with Rachel, I can honestly say she demonstrated the true spirit of collaboration and teamwork, with sound, commercially driven, support.“

Lee Sheehan / Managing Director - Statutory Compliance & Governance

Do not rush into action!

Download my latest article here to find out how the Plan, Do, Check, Act approach, can help with putting sustainable plans into place whilst keeping your workforce engaged.

HR updates

Sign up to our newsletter and receive a copy of our guide to effective recruitment and selection, including 6 pages of tried-and-tested interview questions, guidance on writing job descriptions and adverts, information about legalities in recruitment and much more.

To read our privacy policy which explains how we use, collect and safeguard personal data provided to us and outlines your rights in respect of your personal data, please click here.

Rachel Norrington - face2faceHR Staines

How can I help?

Serving the Staines area, Rachel offers a free HRCheckup service and HR advice for small businesses without internal HR resources.

To find out more call Rachel on:

07568 336341

or email


Tweets by @RNorringtonHR

#consultation during a #redundancy process will include exploring the reasons for the proposed redundancies and whether there are any alternative ways of achieving what you need #unfairdismissal #HRtip

#consultation is a key part of a fair #redundancy process regardless of the size of business or number of redundancies as it gives employees the chance to have their say and avoid their dismissal if possible #unfairdismissal #HRtip

A basic #redundancy procedure would involve informing staff of proposals, consultation and then a decision with notice #unfairdismissal #HRtip

#statutoryredundancypay calcuations are based on a number of week’s pay dependent on length of service and age with a cap on what a week’s pay actually is #redundancy #unfairdismissal #HRtip

Employees with at least two years’ service who are dismissed by reason of #redundancy will be entitled to #statutoryredundancypay which is calculated on a formula using age and length of service #HRtip

Load More...