Helen Christie – HR consultant delivering tailored support and advice to SMEs in the North West
Helen Christie manages face2faceHR for the north west of the UK and is a knowledgeable HR consultant with over 20 years’ experience in HR and people management.
Helen is a Chartered Member of the CIPD and has gained her HR experience across a range of industries including manufacturing, logistics, customer service, wholesale and retail. Additionally Helen has managed teams in both operational and office environments and brings a wealth of practical management skills to complement her HR expertise.
Helen has extensive experience in dealing with complex disciplinary and grievance situations as well as absence, capability and performance issues. She has also managed large scale restructure and redundancy projects, including site closures.
Helen is trained in lean manufacturing and as a coach. She is also a member of the British Psychology Society and registered to use occupational and ability psychometric testing. She has designed and delivered management training programmes and assessment centres.
Helen’s approach is pragmatic and she believes that building relationships with her clients and understanding their business is the key to finding practical and workable solutions to any people related challenges they may face.
Helen has been excellent to work with, she has supported my business through difficult HR decisions and provided expert advice on critical topics that you can’t just rely on google for. She is on your side and has a wealth of knowledge to allow you to navigate the minefield of employment law whilst establishing firm but fair rules within your organisation. Highly recommended.
Helen managed to grasp what problems there were using a mixture of empathy and practicality from a legal HR perspective and followed our conversation with a clear and concise written summary of the issues discussed and a set of likely positive and negative outcomes from each possible course of action. Having someone that was “on my side” and the clarity of Helen’s assessment removed a sizeable weight off my shoulders.
I would have no hesitation in recommending Helen to any company owner wanting HR advice not only to solve any ad hoc issues but also to help implement HR policies, documents and procedures that comply with current legislation.
I first met Helen over a brew at Burnley FC to discuss my options of employment growth and how best to approach it.With my lack of knowledge in this area Helen soon made me feel at ease and gave me an insight in to what I should do next. On taking on my first employee back in September 2016 Helen has supported me and kept me at the forefront of employment law. Without Helen and the flexibility and support she provides I would be lost in the HR world and would probably be struggling along with just myself behind the wheel. I would highly recommend Helen to anyone looking for support in HR.
As a fast paced Recruitment business owner my priorities are to meet my clients & candidates needs swiftly & successfully.
I requested Helen Christie’s assistance from face2faceHR as I have worked with her for 10 years+ as a HR professional. Helen provides superb advice on HR policies and in particular for me, contracts & legislation. I feel confident in the knowledge that she is only a phone call away when her advice & support are needed.
Helen is more than just a HR professional; she took the time to really understand my business in depth.
Helen has an outstanding understanding of the recruitment process together with a solid generalist background. All in all a pleasure to work with…!
Helen has proven herself to be a valuable asset to us, offering strong people skills and an ability to implement a structure to complement our business model. She transformed and streamlined our HR systems and introduced effective HR policies and procedures that have made us more organised and consistent. Her extensive knowledge and no nonsense approach was a refreshing change, and her open door policy was key to increasing staff morale and raising productivity.
I look forward to working with Helen in her new capacity as an HR Consultant, secure in the knowledge that she will continue to support and improve our business.
I have contracted Helen’s services for my organisation for over a year and can honestly say her support and knowledge have already proved invaluable. Helen is very responsive with communications and has genuinely taken the time to get to know our area of work, a new one for her. I would wholeheartedly recommend her to any business.
I’ve used Helen’s services on several occasions, for my small business. Helen is extremely professional, knowledgeable and personable, she is very understanding and patient. She was fast to respond to my initial enquiry, her proposal was detailed and sent quickly. Helen helped me with my situation, I felt calm and supported, highly recommended for any business that needs support with anything from staff handbooks, employment contracts, personnel issues, redundancy etc.
“As a small business we had historically dealt with all HR ourselves. If we’d known how much of an impact this service would have, we’d have done it years ago!
During recent challenging situations I’ve had complete peace of mind knowing that everything is being looked after by Helen who deals with matters in a clear and concise manner with complete competence and professionalism.”
“Working with Helen has made our lives much easier and means we don’t have to worry about our HR. If there’s any changes we need to make or legislation we need to be made aware of Helen keeps us up to date. Having her on the end of the phone to resolve any issues and help us build the best working environment possible for our staff is invaluable to us. I would highly recommend Helen.”
“Helen has supported my business for the last 2 years, providing HR advice and support. As the business has grown, I’ve needed input from Helen across a wide range of HR scenarios. She has been prompt to answer my queries, professional at all times, and has given a level of service I know we wouldn’t get from some of the larger HR organisations. If you run an SME and want a professional, personal approach to your HR, I can thoroughly recommend Helen.”
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