Dawn has been an invaluable resource to our business. We recently started operating in the UK and have in a short time built a team of nearly 100. Dawn has been on hand throughout the process, from new contract and policy documentation, to day to day management of a large and diverse team. Dawn’s experience means she is not only able to advise on legalities and processes, but she also fully understands the commercial and logistical demands of our operation and provides sound, practical suggestions and solutions. Dawn conveys a real passion for her work and shows a genuine interest in the business and the people in it – she is friendly, professional and extremely easy to work with. It has been a great comfort to everyone to have Dawn’s support.

Hayley Butts, Director, Airport Retail Services